Cincinnati Stoneworks Privacy Policy
Cincinnati Stoneworks (“we,” “our,” “us”) values your privacy. We collect personal information such as your name, contact details, address, and project information when you request a quote, make a purchase, or communicate with us. We also gather limited technical data (like cookies, device info, and analytics) to improve our website and customer experience.
We use this information to provide estimates, fulfill orders, schedule installations, and communicate with you about your projects and appointments. Promotional offers will be communicated via email only. You can opt out of promotional emails at any time by clicking “unsubscribe” in any email.
Your data may be shared only with trusted service providers who help operate our business (CRM, delivery, etc.), and we never sell or rent your information. All partners must protect it in accordance with this policy.
SMS/Text Messaging
You may receive SMS messages from us regarding quotes, appointments, order status, order arrival notifications, fulfillment follow-ups, and customer satisfaction requests. Message frequency varies; standard rates apply. You can opt out at any time by replying “STOP” to any text message. Reply “HELP” for assistance.
To receive SMS messages from us, you must provide verbal consent, after which you will receive a double opt-in confirmation message to verify your enrollment. SMS consent is collected solely for the purpose of sending the messages described above.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We use administrative, technical, and physical safeguards to secure your data, but no system is 100% secure.
Your Rights
Third-Party Links
Our website may contain third-party links; we are not responsible for their content or privacy practices.
Children’s Privacy
We do not knowingly collect information from anyone under 13.
Policy Updates
We may update this policy periodically. By interacting with our website, ads, or communications, you agree to these terms and any updates.
